Letter boxes must be situated on the ground floor in apartment buildings, while letter boxes in old villas, townhouses, and similar must be placed directly at the entrance to the properties.
All municipal authorities have a registry of residents. If you move to a new address you are required to notify the municipal authorities within five days of moving. If you move within Denmark, Post Nord will automatically get a notice about your move. If your move to another country Post Nord can forward all the mail sent to your old address to your new address for up to six months. Read more.
The surname/family names of residents at an address must be on the letter box. Letters sent to a person’s address will be returned to sender if the reciever's name is not clearly stated on the letter box.