International Citizen Service

There is a lot to take care of when you arrive in Denmark as an employee or job seeker - from paperwork and practical issues to questions about where to network with other interntionals and Danes.

International Community and the other organizations at International Citizen Service (ICS) aims to make the process as easy as possible by gathering the most important authorities in one place.

The ICS offers help with residence permits and registration certificates, tax card, social security number as well as with personal guidance on job seeking, Danish courses, the Danish tax system and more.

ICS is run by Work in Denmark in Aarhus.

Address (show on Google Maps)	Opening hours
International Citizen Service Aarhus DOKK1, Hack Kampmanns Plads 2 8000 Aarhus C Telephone: +45 89 40 10 40 The telephone is open: Monday, Wednesday, and Thursday 09:00-15:00 Tuesdays Closed, and Friday 09:00 - 13:00. E-mail: i cswest@aarhus.dk	Monday: 09:00-15:00 Tuesday: Closed, but ICS is open between 09:00 and 15:00 only for issuance of CPR-numbers. Wednesday: 09:00-15:00 Thursday: 09:00-17:00 Friday: 09:00-14:00 If you have questions regarding the overall registration process, tax card or job search, please contact ICS by email or telephone.
Citizens from Aarhus, Viborg, Syddjurs, Struer, Horsens, Silkeborg, Ringkøbing Skjern, Randers, Odder, Norddjurs, Ikast-Brande, Favrskov, Herning, Skive, Skanderborg Municipality can visit International Citizen Service in Aarhus in order to have their CPR number and health card issued. There are also ICS offices in Copenhagen, Odense and Aalborg. Visit www.icitizen.dk for more information, addresses, telephone and opening hours.

Get face-to-face assistance with your applications

Residence permit for non-EU citizens
Registration certificate for EU citizens (important information below)
Tax card
Social security number (CPR)
Health insurance card

Get personal guidance

Job seeking in Denmark
Finding a job for your partner
Student jobs for international students
Danish courses
The Danish tax system
Registration of foreign vehicles

Get information

Living and working conditions in Denmark
Authorisation and approval of professional qualifications for regulated professions
Study and career counselling
Accommodation
Schooling
Day-care for children
Network and social activities in your area

Authorities present at ICS

Work in Denmark
The Danish Immigration Service
The Danish Tax and Customs Administration – SKAT
The regional state administration
Citizens’ Services of Aarhus Municipality

Information for EU citizens

If you are an EU citizen and need to apply for a Certificate of Registration we suggest that you print out The Application of EU Residence Document and fill in what you can before you visit International Citizen Service. This will save time at the International Citizen Service, as well as giving you the opportunity to familiarise yourself with the process before your meeting with a representative of the State Administration for Central Jutland.You must submit your application in person. This also applies to accompanying family members. When you come to the International Citizen Service, bring:

Your passport
A passport photo
Proof of address in Denmark (rental contract, letter from landlord etc.)

Note that depending on your family situation, there might be further documentation you need to bring to the International Citizen Service. Before you come to International Citizen Service, please make sure that you have read the following website, where you will get additional information to your questions: http://www.icitizen.dk

The story behind ICS

International Citizen Service is an initiative based on International Community's former One Stop Shop. This service was a cooperation between International Community and SKAT (the Danish tax agency), The Regional State Administration of Central Denmark and Citizens’ Services Aarhus. Together we initiated the first One Stop Shop service in Denmark including all three public partners.